FAQs

How long does shipping take?

Please note that our shipping times typically range from 5 to 10 business
days, depending on your location. We process all orders promptly, and
once your order is dispatched, you'll receive a tracking number to
follow its progress. While we strive to ensure timely delivery, please
allow additional time for delivery during peak seasons or due to
unforeseen circumstances. If you have any questions about your order,
feel free to contact our customer support team.

Do you ship internationally?

We are pleased to offer international shipping to various countries
across Europe. Now, you can have your favorite products delivered
directly to your door, wherever you are in the European Union and other
European destinations.

How can I track my order?

You can easily track your order by using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, and it will direct you to the courier's website, where you can monitor the real-time status and location of your package.

Can I cancel my order after I already paid?

Once an order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means that we cannot guarantee cancellations. However, if you need assistance, please contact our customer support as soon as possible, and we'll do our best to assist you.

How can I contact you?

We're here to help! You can reach our customer support team through the following channels:

  • Email: suporte.jmotorshow@gmail.com.

For non-urgent inquiries, you can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.

Can’t find the answers you’re looking for? Contact Us.